Housing advisory service

The housing advisory service provides assistance and advice to residents in challenging life situations.

Our residents sometimes encounter challenging circumstances in life, which creates a need for assistance on how to ensure that their good housing situation can continue. Our housing advisory services aim at using preventative measures to help residents with housing-related problems and support the housing of families and elderly people. Timely support has a direct effect on improving the circumstances of residents and reducing evictions and overdue rent payments.

The Lumo homes housing advisory service provides high-quality customer service that requires special competence, even in challenging situations. Social welfare professional provides professional assistance from the perspective of social services for residents and property managers. Supports is given related to major challenges in life as well as other housing-related problems such as disputes between neighbours.

At its best, the housing advisory service helps to ensure a good and safe housing experience for our residents by assessing potential solutions to various problems with the help of different specialists.

You can reach the housing advisory service through our customer service: asiakaspalvelu@lumo.fi.

Page updated 6 March 2024